FIX: DTC Log Notification Problem Leaves Transactions Incomplete (232533)
The information in this article applies to:
- Microsoft Transaction Server 2.0, when used with:
- the operating system: Microsoft Windows NT
This article was previously published under Q232533 SYMPTOMS
When using Microsoft SQL Server, Microsoft Transaction Server, or the Distributed Transaction Coordinator (DTC) directly, distributed transactions sometimes do not complete for no apparent reason.
Because the transaction stops responding, you do not receive an error nor is an error logged anywhere. However, you can use the Transactions tab of the MS DTC Admin Console to look for transactions that are "not moving," in the "only failed to notify" state, or in the "preparing" state for an extended period of time to get an indication of this problem. The MS DTC Admin Console is located in the system32 directory on your computer:
c:\winnt\system32\dac.exe
CAUSE
The DTC uses a log file to record the current state of a transaction. During the logging of the status for a transaction, the log notification is lost and never received. This causes the transaction manager to wait indefinitely and the transaction is never completed.
RESOLUTIONSQL Server
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or
the individual software update. For information on obtaining the
latest service pack, please go to:
For information on obtaining the individual software update, contact Microsoft
Product Support Services. For a complete list of Microsoft Product Support
Services phone numbers and information on support costs, please go to the
following address on the World Wide Web:
Windows NT Server or Workstation 4.0
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or
the individual software update. For information on obtaining the
latest service pack, please go to:
For information on obtaining the individual software update, contact Microsoft
Product Support Services. For a complete list of Microsoft Product Support
Services phone numbers and information on support costs, please go to the
following address on the World Wide Web:
Windows NT Server 4.0, Terminal Server EditionTo resolve this problem, obtain the latest service pack for Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
152734 How to Obtain the Latest Windows NT 4.0 Service Pack
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows NT Server version 4.0, Terminal Server Edition Service Pack 6.
Modification Type: | Major | Last Reviewed: | 4/7/2006 |
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Keywords: | kbQFE KBHotfixServer kbBug kbDTC kbfix KB232533 kbAudDeveloper |
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