The default e-mail program is not detected by IntelliType software (232440)


The information in this article applies to:

  • Microsoft Comfort Curve Keyboard 2000
  • Microsoft Internet Keyboard
  • Microsoft Internet Keyboard Pro
  • Microsoft Natural Keyboard Pro
This article was previously published under Q232440

SYMPTOMS

Your default e-mail program may not appear in the list of e-mail programs detected by the Microsoft IntelliType Pro software.

CAUSE

This behavior can occur if either of the following e-mail programs is your default e-mail program:
  • America Online AOL Mail, version 2.5

  • America Online AOL Mail, version 3.0

RESOLUTION

To resolve this issue, upgrade to America Online AOL Mail version 4.0 or later.

NOTE:The Microsoft Natural Keyboard Pro and Microsoft IntelliType Pro software require America Online AOL Mail version 4.0 or later for the Internet Hot Keys to work properly.

MORE INFORMATION

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Modification Type:MajorLast Reviewed:3/18/2006
Keywords:kb3rdparty kbHardware kbprb KB232440
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