Extra File Extension May Be Added to Downloaded Files (231755)

RESOLUTION

To resolve this problem, use any of the following methods:

Rename the Downloaded File

Rename the file to include only one extension. For example, if you downloaded a file named myfile.doc.doc, rename it to myfile.doc.

For information about how to rename a file, click Start, click Help, click the Index tab, type renaming files, and then click Display.

Hide the File Extensions for Known File Types

To hide the file extensions for known file types, follow these steps:

1. Double-click My Computer, and then click Folder Options on the View menu.
2. Click the View tab.
3. Under Files and Folders, click to select the Hide file extensions for known file types check box.
4. Click OK.

Register the File Type in Windows

To register the file type in Windows after you rename the file, follow these steps:

1. Click Start, point to Programs, and then click Windows Explorer.
2. Browse to the downloaded file that includes the extension you want to register.
3. Press and hold down the SHIFT key, and then right-click the file.
4. Click Open With.
5. If you are prompted to enter a description for the file type, do so. In the Choose the program you want to use box, click the program you want to use to register this file type.
6. Click to select the Always use this program to open this file check box.
7. Click OK.