Event ID 7023 When Server Service Does Not Start (231604)


The information in this article applies to:

  • Microsoft Windows NT Workstation 4.0
  • Microsoft Windows NT Workstation 4.0 SP1
  • Microsoft Windows NT Workstation 4.0 SP2
  • Microsoft Windows NT Workstation 4.0 SP3
  • Microsoft Windows NT Workstation 4.0 SP4
This article was previously published under Q231604

SYMPTOMS

When you start Windows NT Workstation, you may receive a message stating that at least one service or driver attached to the system is not functioning. The event log may contain the following event errors:
Event ID: 7023
Source: Service Control Manager
Type: Error
Description: The Server service terminated with the following error: A device attached to the system is not functioning.
Event ID: 7001
Source: Service Control Manager
Type: Error
Description: The Computer browser service depends on the server service which failed to start because of the following error: A device attached to the system is not functioning.

CAUSE

These error messages can occur if the Server and Computer Browser services have been set to Automatic Startup on a stand-alone computer that is not connected to a network or does not have a network adapter installed.

RESOLUTION

The prevent these errors message, change the Server and Computer Browser services to Manual Startup:
  1. Click Start, point to Settings, and then click Control Panel.
  2. Double-click the Services icon.
  3. In the list of installed services, click Computer Browser.
  4. Click Startup.
  5. Change the Startup Type to Manual, and then click OK.
  6. In the list of installed services, click Server, and then click Startup.
  7. Change the Startup Type to Manual, and then click OK.
  8. Click Close.
  9. Restart your computer.

MORE INFORMATION

For additional information, please see the following article in the Microsoft Knowledge Base:

151427 Server Service May Fail After Installing Network Card

To remove the Computer Browser and Server services:
  1. Click Start, point to Settings, click Control Panel, and then double-click Network.
  2. Click the Services tab, click Workstation, and then click Remove. When a dialog box asking if you want to continue appears, click Yes. Note that the Computer Browser service is removed because it depends on the Workstation service.
  3. Click Server, click Remove, and then click Close.
Modification Type:MajorLast Reviewed:12/17/2003
Keywords:kbenv kbprb KB231604
©2003 Microsoft Corporation. All rights reserved.