MapPoint: Unable to Install on a NetWare Server (231532)
The information in this article applies to:
- Microsoft MapPoint 2000
- Microsoft MapPoint 2001
This article was previously published under Q231532 SYMPTOMS
When you attempt to install Microsoft MapPoint on a Novell NetWare
server, you may receive the following error message:
The specified volume does not support long file names. To force short file
names, exit now and restart Setup using the /F command line.
If you attempt to install MapPoint using the /F command line, you receive
the same error message.
CAUSE
This behavior can occur if long filename support is disabled on the Novell
NetWare volume.
RESOLUTION
To resolve this issue, enable long filename support on the Novell NetWare
volume. To do this, install the appropriate namespace for your version of
Novell NetWare (Long.nam or Os2.nam) on the Novell NetWare volume.
To enable long filename support on Novell NetWare 3.11, download and
install the 311ptd.exe operating system patch from the following Novell
Web site:
After you enable long filename support using the instructions included
in this patch, you must add the following lines to the System.ini file:
MORE INFORMATION
For additional information about how to enable long filename support on
a Novell NetWare volume, contact your system administrator, Novell, or a
local authorized Novell reseller.
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
| Modification Type: | Major | Last Reviewed: | 11/3/2003 |
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| Keywords: | kb3rdparty kbnetwork kbprb kbsetup KB231532 |
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