You receive an "Error 1303. The installer has insufficient privileges to access this directory" error message when you run Office 2000 Setup (228658)



The information in this article applies to:

  • Microsoft Office 2000 Premium
  • Microsoft Office 2000 Professoinal
  • Microsoft Office 2000 Standard
  • Microsoft Office 2000 Small Business
  • Microsoft Office 2000 Developer
  • Microsoft Access 2000
  • Microsoft Excel 2000
  • Microsoft FrontPage 2000
  • Microsoft Outlook 2000
  • Microsoft PowerPoint 2000
  • Microsoft Word 2000

This article was previously published under Q228658

SYMPTOMS

When you install Office, an error message similar to the following may appear:
Error 1303. The installer has insufficient privileges to access this directory: <Directory>. The installation cannot continue. Log on as administrator or contact your system administrator.
where <Directory> is the name of the directory with the insufficent privileges.

CAUSE

You will receive the above error if either of the following is true for the folder in which you are installing Office:
  • The SYSTEM group does not have Full Control privileges.

    -or-

  • The Everyone group does not have Full Control privileges.

RESOLUTION

To prevent this error from occurring, make sure the folder location into which you are installing Office has Full Control permissions for either the Everyone group or the SYSTEM group. Check the permissions for the parent folders because the permissions on these folders may also cause this problem.

REFERENCES

For more articles about how to troubleshoot specific errors in Office Setup: For more articles with general information about how to troubleshoot Office errors:

Modification Type:MinorLast Reviewed:10/13/2006
Keywords:kbprb kbtshoot kberrmsg kbsetup KB228658