OFF2000: Invalid Page Fault Running Office Program (228614)
The information in this article applies to:
- Microsoft Excel 2000
- Microsoft Access 2000
- Microsoft FrontPage 2000
- Microsoft Outlook 2000
- Microsoft PowerPoint 2000
- Microsoft Publisher 2000
- Microsoft Word 2000
This article was previously published under Q228614 SYMPTOMS
When you use any Office program, you may receive the following error message:
This program has performed an illegal operation and will be shut down.
If the problem persists, contact the program vendor.
When you click Details, you see:
program caused an invalid page fault in module program.exe at address.
where program is the Office program you are using when you receive the error and address is either 015f:302c3095, 015f:30361ee7, 015f:3077964e, or 015f:300ec1a3.
CAUSE
This occurs when you install Office to a network folder instead of a local folder, and the connection to the network folder is lost while one or more Office programs are running.
WORKAROUND
Restablish the network connection and restart the program.
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
| Modification Type: | Major | Last Reviewed: | 6/24/2004 |
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| Keywords: | kbbug kbnofix KB228614 |
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