Computer Stops Responding When You Change Screen Resolution While Playing a DVD Movie (227651)


The information in this article applies to:

  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional
This article was previously published under Q227651

SYMPTOMS

When you change the screen resolution on your Windows 2000-based computer while playing a DVD movie, you may experience one or more of the following symptoms:
  • Your video screen may turn black.
  • The movie progress counter may clear and restart, but you may still be unable to see the movie.
  • Your computer may stop responding (hang).

CAUSE

This issue can occur because graphics-intensive programs can become unstable if you change screen resolution while they are running.

RESOLUTION

To resolve this issue, do not change the screen resolution on your Windows 2000-based computer while playing a DVD movie.

To work around this issue, quit the DVD viewer program, and then start it again.
Modification Type:MajorLast Reviewed:11/13/2003
Keywords:kbdisplay kbprb kbui KB227651
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