'Error: Undefined' Printing Postscript Using HP PaintJet XL300 (227239)


The information in this article applies to:

  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional
This article was previously published under Q227239

SYMPTOMS

When you print a postscript test document using the Hewlett-Packard (HP) PaintJet XL300 printer, you may receive an 'Error: Undefined' error message.

CAUSE

This issue can occur because the HP PaintJet XL300 printer does not understand the ^D character combination at the end of the print job.

RESOLUTION

To resolve this issue, configure Windows to not send a ^D character combination at the end of each postscript print job:
  1. Open the Printer folder, right-click the printer you are using, and then click Properties.
  2. On the Device Setting tab, click No in the Send CTRL-D After Each Job box.

STATUS

Microsoft has confirmed that this is a problem in Microsoft Windows 2000.
Modification Type:MajorLast Reviewed:11/13/2003
Keywords:kberrmsg kbprb kbprint KB227239
©2003 Microsoft Corporation. All rights reserved.