Err Msg: Win.com Not Found, Unable to Load Windows (227171)



The information in this article applies to:

  • Microsoft Windows 98 Second Edition

This article was previously published under Q227171

SYMPTOMS

When you install IBM DB2 Universal Database-Personal Edition, you may not be able to restart your computer and you receive the following error message:
Win.com not found, unable to load Windows.

CAUSE

This issue can occur if the path statement in the Autoexec.bat file is too long or the %systemroot% variable is truncated.

RESOLUTION

To resolve this issue, follow these steps:
  1. Restart your computer. Press and hold down the CTRL key until you see the Windows 98 Startup menu.
  2. Select Command Prompt Only, and then press ENTER.
  3. Using an MS-DOS-based text editor, edit the Autoexec.bat file.
  4. Type rem at the beginning of the path statement.
  5. Save and close the file, and then restart your computer.
You can also resolve this issue using the latest "FixPak" from IBM. For information about the "FixPak" from IBM, view one of the following IBM Web sites: The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

Modification Type:MajorLast Reviewed:10/20/2000
Keywords:kb3rdparty kbenv kberrmsg kbprb KB227171