OLEXP: Closing Windows Address Book While Composing a Message Closes Message (226985)



The information in this article applies to:

  • Microsoft Outlook Express 4.01 for Windows NT 4.0 SP 2
  • Microsoft Outlook Express 4.01 for Windows 98 SP 2
  • Microsoft Outlook Express 4.01 for Windows 95 SP 2

This article was previously published under Q226985
For information about the differences between Microsoft Outlook Express and Microsoft Outlook e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:

257824 OL2000: Differences Between Outlook and Outlook Express

SYMPTOMS

If you create a new message from within Windows Address Book and then quit Windows Address Book, the message you created is also closed. You receive no prompt when the new message is closed. You may lose any text contained in the new message.

CAUSE

Windows Address Book mistakenly closes the new message.

RESOLUTION

To work around this issue, do not quit Windows Address Book while you are composing a message that was created from within Windows Address Book.

Or, you can close the message and click Yes when you are prompted to save the message. You can then quit Windows Address Book and continue editing the message by opening it from the Drafts folder.

STATUS

This problem was corrected in Outlook Express version 5.

Modification Type:MajorLast Reviewed:11/14/2003
Keywords:kbprb KB226985