SMS: Ping Tool Button Is Not Available When a Remote Control Session Is Started (226865)


The information in this article applies to:

  • Microsoft Systems Management Server 2.0
This article was previously published under Q226865

SYMPTOMS

The Ping Tool button may not be available (appears dimmed) when a remote control session is first started.

WORKAROUND

To work around this issue, open a command prompt to perform the ping test.

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 2.0.

MORE INFORMATION

Environments Affected

Servers: Microsoft Windows NT 4.0 Service Pack 4 Japanese version

Clients: Microsoft Windows NT 4.0 Service Pack 4 Japanese Alpha and x86 versions
Modification Type:MinorLast Reviewed:6/14/2005
Keywords:kbBug KB226865
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