SMS: Error Message: Cannot Install SMS Site Manager (226812)


The information in this article applies to:

  • Microsoft Systems Management Server 2.0
This article was previously published under Q226812

SYMPTOMS

If you attempt to perform an express installation of a primary site and in doing so remove the Microsoft SMS Service account, and you then try to reset the installation, installation is not successful and you receive the following error message:
Cannot Install SMS Site Manager.

CAUSE

If the SMS Service account is removed, resetting the installation does not install SMS Site Component Manager.

Site reset is not responsible for re-creating the service accounts. It can be used only to reset the service account password or change the service account name.

WORKAROUND

To work around this issue, you need to re-create the SMSService account. To do so, follow these steps:
  1. Delete the existing service account, and then run SMS Setup.
  2. Select Modify or reset the current installation, and then change the service account name.
  3. Complete the SMS Setup.
The SMSService account is successfully re-created.
Modification Type:MinorLast Reviewed:4/26/2006
Keywords:kbBug kbprb KB226812
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