SMS: Windows 3.11 Client May Display an Incorrect Remote Control Status (226806)



The information in this article applies to:

  • Microsoft Systems Management Server 2.0

This article was previously published under Q226806

SYMPTOMS

The high-security indicator on a Microsoft Windows 3.11 Systems Management Server (SMS) 2.0 client may indicate that it is being remote controlled even when it is not.

CAUSE

During remote control of a Windows 3.11 client, if the client's network connectivity is lost, the high-security indicator may remain red, indicating that the client is still being remote controlled.

WORKAROUND

To work around this behavior, re-establish the network connection and remote control session.

STATUS

Microsoft has confirmed that this is a problem in Systems Management Server 2.0.

Modification Type:MinorLast Reviewed:6/14/2005
Keywords:kbBug KB226806