You receive an "Unable to load MS Organizational Chart" error message when you try to insert an Organization Chart file in PowerPoint 2000 on a computer that is running Windows NT 4.0 or Windows 2000 (226573)


The information in this article applies to:

  • Microsoft PowerPoint 2000
  • Microsoft Word 2000
  • the operating system: Microsoft Windows NT 4.0
  • the operating system: Microsoft Windows 2000
This article was previously published under Q226573

SYMPTOMS

When you try to insert a Microsoft Organization Chart file (*.opx) by clicking Object on the Insert menu, you may receive the following error message in PowerPoint or Word:
Unable to load MS Organizational Chart.
Press F1 for Help
NOTE: This only occurs when you are running Office on Microsoft Windows NT 4.0 or Windows 2000.

CAUSE

This problem is caused by an incompatibility between Organization Chart and Windows NT 4.0 or Windows 2000.

WORKAROUND

Insert with Organization Chart

To insert an .opx file into a presentation without using the Insert menu, you can start Organization Chart, open the file, copy it, and then paste it into your document.

NOTE: The following steps assume that your document is already open.
  1. Click Start, and click Run.
  2. Click Browse and navigate to the C:\Program Files\Common Files\Microsoft Shared\Orgchart folder and select Orgchart.exe.
  3. Click Open, and then click OK. This will start Organization Chart.
  4. When the Open Chart dialog box appears, select the .opx file you wish to use from the list, and then click Open.
  5. After the .opx file loads, press CTRL+A. This selects all the items in the orgchart.
  6. On the Edit menu, click Copy.
  7. Switch to your document.
  8. On the Edit menu, click Paste.
The Organizational Chart now appears in your document.

STATUS

Microsoft has confirmed that this is a problem in Microsoft Organization Chart.
Modification Type:MinorLast Reviewed:9/10/2004
Keywords:kbprb kbchart kberrmsg kbtshoot kbnofix KB226573
©2004 Microsoft Corporation. All rights reserved.