Files or Folders May Not Appear in Offline Mode (226446)


The information in this article applies to:

  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional
This article was previously published under Q226446

SYMPTOMS

When you view or use a folder that has been made available offline while it is in Offline mode, some or all of the files or folders it contains may be missing. However, all of the files and folders appear when the folder is online.

CAUSE

The missing files or folders have long file names (LFNs), or the missing folders may contain files with long file names.

RESOLUTION

To resolve this issue, shorten the names of the affected files or folders.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

This behavior is caused by the MAX_PATH restrictions that exist throughout the Windows 2000 shell. Because of this limitation, LFN operations may not work or may produce unexpected results. For additional information about MAX_PATH restrictions in Microsoft Windows NT, click the article numbers below to view the articles in the Microsoft Knowledge Base:

177665 Path Too Long Error Message When Exceeding MAX_PATH

180410 Cannot Access Folder Because the Path Is Too Long or Deep

Modification Type:MajorLast Reviewed:11/13/2003
Keywords:kbprb kbshell kbui KB226446
©2003 Microsoft Corporation. All rights reserved.