Streets and Trips 2000 Err Msg: Runtime Error: Abnormal Program Termination (225005)

SYMPTOMS

When you attempt to print from Microsoft Expedia Streets and Trips 2000 to a Canon BJC-240, BJC-610, BJC-620, BJC-2000, or BJC-4550 printer, you may receive the following error message:

Runtime Error: Abnormal Program Termination

When you click Details, you receive the following error message:

Autmap71.exe caused an invalid page fault in module Mfc42.dll.

CAUSE

This behavior can occur if a Windows Printing System (WPS) compliant printer driver for the Canon BJC-240, BJC-610, BJC-620, BJC-2000, or BJC-4550 printer is installed on your computer.

NOTE: This behavior has also been reported with the Canon C2500 Multipass printer driver.

RESOLUTION

To resolve this issue, configure your printer driver to use raster printing, or install a printer driver that supports raster printing.

To do this, use the appropriate method for your printer.

BJC-240 Printer

Contact Canon to obtain version 3.96 or later of the printer driver for your Canon BJC-240 printer. This version of the printer driver includes raster printing support.

BJC-610 and BJC-620 Printers

Contact Canon to obtain the raster printer driver for the BJC-610 and BJC-620 printers. Install this printer driver and use it when you print from Expedia Streets and Trips 2000.

BJC-2000 Printer

Contact Canon to obtain version 6.31 or later of the printer driver for your Canon BJC-2000 printer. This version of the printer driver includes raster printing support.

BJC-4550 Printer

Contact Canon to inquire if a raster printer driver is available for the BJC-4500 series printers.

If a raster printer driver is not available, install either the Epson LQ-2550 or the IBM Proprinter X24e printer driver and use this printer driver when you print from Expedia Streets and Trips 2000.

MORE INFORMATION

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.