WD2000: Default E-mail Signatures Do Not Appear When Using Office E-Mail (224777)
The information in this article applies to:
This article was previously published under Q224777 SYMPTOMS
When you create a default e-mail signature in Word 2000 and then click the E-mail button on the Standard toolbar, the default signature is not inserted into your e-mail message.
CAUSE
The e-mail signature is only inserted when you use Word as your e-mail editor when you create a new message in Outlook or the chosen e-mail client.
The E-mail button on the standard toolbar is referred to as Office E-mail. Office E-mail enables Office applications to send e-mail without switching to the e-mail client. When you click the E-mail button in an Office application, the body area of the message is the same as the Office application. E-mail signatures are not inserted.
For example, if you are in Microsoft Excel and click the E-mail button on the toolbar, the e-mail header appears and the body area of the message still shows a worksheet.
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
| Modification Type: | Major | Last Reviewed: | 12/6/2000 |
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| Keywords: | kbbug KB224777 |
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