IIS Error: The RPC Server is Unavailable (224371)

The information in this article applies to:

Microsoft Internet Information Server 4.0
Microsoft Internet Information Services 5.0

This article was previously published under Q224371

We strongly recommend that all users upgrade to Microsoft Internet Information Services (IIS) version 6.0 running on Microsoft Windows Server 2003. IIS 6.0 significantly increases Web infrastructure security. For more information about IIS security-related topics, visit the following Microsoft Web site:

http://www.microsoft.com/technet/security/prodtech/IIS.mspx

SYMPTOMS

When you are using Internet Services Manager and you refresh the MMC interface, the following error message may occur:

The RPC Server is Unavailable

CAUSE

This error is usually caused by the IISADMIN service being stopped.

WORKAROUND

To work around this problem, make sure that this IISADMIN service is running. To do this, perform the following steps:

Open a command prompt (Cmd.exe).
At the prompt, type net start iisadmin
Press Enter.

Note: The IISADMIN service should restart once you click OK on the message box. This means that you may receive the message "The IISADMIN service has already been started" when performing the steps above.

STATUS

Microsoft has confirmed that this is a problem in Internet Information Services version5.0.

Modification Type:	Minor	Last Reviewed:	6/23/2005
Keywords:	kbbug kbpending KB224371