Expedia Streets and Trips 2000: Program Hangs When You Print to HP LaserJet Color 4500 (224274)



The information in this article applies to:

  • Microsoft Expedia Streets and Trips 2000

This article was previously published under Q224274

SYMPTOMS

If you attempt to print from Microsoft Expedia Streets and Trips 2000 to a Hewlett-Packard LaserJet Color 4500 printer, the program may stop responding (hang).

CAUSE

This behavior can occur if the Printer Control Language (PCL) driver for the LaserJet Color 4500 printer is installed on your computer.

RESOLUTION

To resolve this issue, install the PostScript (PS) printer driver for the LaserJet Color 4500 printer.

MORE INFORMATION

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Modification Type:MajorLast Reviewed:9/7/2001
Keywords:kb3rdparty kbprb kbprint KB224274