OFF2000: Error Message "Cannot connect to the FTP server on the computer named" (224123)
The information in this article applies to:
- Microsoft Office 2000 Developer
- Microsoft Office 2000 Premium
- Microsoft Office 2000 Professional
- Microsoft Office 2000 Small Business
- Microsoft Office 2000 Standard
This article was previously published under Q224123 ERROR MESSAGE
When you double-click an FTP site in the Open dialog box, you receive the following error message
Cannot connect to the FTP server on the computer named server name.
where server name is the name of the FTP server that you are trying to open. NOTE: Microsoft Office 2000 has built-in functionality that allows you to get more information about difficult-to-troubleshoot alerts or error messages. If you want to enable this functionality for this and other error messages in Microsoft Office 2000, please download the Microsoft Office 2000 Customizable Alerts file from the Microsoft Office Update Web site at the following address:
NOTE: If you reached this article by clicking the Web Info button in an error message, you already have Customizable Alerts enabled.
THINGS TO TRYSpecify the Correct Proxy Settings for the FTP Protocol
For more information about how to specify the correct proxy setting for the
FTP protocol, please see the following article in the Microsoft Knowledge
Base:
230560
OFF2000: Error Message "Cannot connect to the FTP server" When You Access an FTP Site
Specify the Correct User and Password Setting for the FTP Site
If the user name and password that you specified in the Add/Modify FTP
Locations is incorrect, contact the administrator of the FTP site for
more information about the correct settings for that FTP server. NOTE: Many FTP servers allow you to log in anonymously. To do this, click
Anonymous in the Add/Modify FTP Locations dialog box.
| Modification Type: | Minor | Last Reviewed: | 12/2/2005 |
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| Keywords: | kbdownload KB224123 |
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