OL2000: A Rule with Many Names from the Address Book May Not Run (223960)


The information in this article applies to:

  • Microsoft Outlook 2000
This article was previously published under Q223960

SYMPTOMS

A Rules Wizard rule that tests for a large number of names (50 or more) from either the Personal Address Book (PAB), or the Global Address List (GAL), may not run for an item containing one of the names.

NOTE: This behavior does not occur if the names are from the Contacts folder.

RESOLUTION

Define multiple rules that contain fewer than 50 names each.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

A rule that tests for mail from a large number of different names from the PAB or the GAL, may not perform as expected. For example, if the rule is set to play a sound and to move the message to another folder, the sound may play, if it is in the default Windows\Media folder, but the message may not be moved.

Modification Type:MajorLast Reviewed:9/29/2003
Keywords:kbbug kbpending KB223960
©2003 Microsoft Corporation. All rights reserved.