SBCM: Prompt to Disable or Enable Macros Importing Outlook Contacts (223850)


The information in this article applies to:

  • Microsoft Small Business Customer Manager, when used with:
    • Microsoft Office 2000 Small Business Tools
  • Microsoft Outlook 2000
This article was previously published under Q223850

SYMPTOMS

If you import contacts from Outlook into the Small Business Customer Manager (SBCM), or from the SBCM into Outlook, you may receive the following message during the import:

The form for this item has not been registered in this folder or in your company's forms library. Because this item contains macros, which could contain a virus harmful to your computer, you my not want to run the macros.

If you are sure this item is from a trusted source, click 'Enable macros'. Otherwise, click 'Disable macros'.

For the purposes of this article, script and macros, as a means to embed automated steps in a contact, are used interchangeably.

CAUSE

One of the contacts you are importing contains Visual Basic script.

WORKAROUND

For the purposes of importing or synchronizing contacts between Outlook and the SBCM, you do not need to enable macros. If you choose to enable macros, the import process may be interrupted while any automatically executing script runs. If you choose to enable macros and the script contains an error, the import process is interrupted by a script error message. When you click OK to the error message, the import continues.

The prompt to enable or disable macros appears each time the import process encounters a contact that contains script. You have to make the decision to either enable or disable macros for each contact individually.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

If your Outlook contacts contain VBScript code, each time you import the contact into SBCM, your code is removed from the contact.
Modification Type:MajorLast Reviewed:5/20/2003
Keywords:kbbug kbnofix kbsbt KB223850
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