ERROR MESSAGE
When you attempt to log on to your mail server, you receive one of the following errors:
The server could not be found.
Unable to connect to the server
The operation could not be completed because of an error on the network. Try to log on to the network again, and then repeat the operation.
NOTE: Microsoft Office 2000 has built-in functionality that allows you to get more information about difficult-to-troubleshoot alerts or error messages. If you want to enable this functionality for this and other error messages in Microsoft Office 2000, please download the Microsoft Office 2000 Customizable Alerts file from the Microsoft Office Update Web site at the following address:
NOTE: If you reached this article by clicking the
Web Info button in an error message, you already have Customizable Alerts enabled.
CAUSES
WHAT TO TRY
AT&T Worldnet Configurations
For additional information about using Outlook with AT&T Worldnet,
please see the following articles in the Microsoft Knowledge Base:
196081 OL2000: (CW) Connection Error Using AT&T Internet Mail
196431 OL2000: (IMO) Connection Error Using AT&T Internet Mail
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MCI Mail Configurations
For additional information about using Outlook with MCI Mail, please see
the following articles in the Microsoft Knowledge Base:
195502 OL2000: (IMO) Connection Error Using MCI Internet Mail
195503 OL2000: (CW) Connection Error Using MCI Internet Mail
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MindSpring Mail Configurations
For additional information about using Outlook with MindSpring, please see
the following articles in the Microsoft Knowledge Base:
195780 OL2000: (CW) Connection Error Using MindSpring Internet Mail
195779 OL2000: (IMO) Connection Error Using MindSpring Internet Mail
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SPRYNET Configurations
For additional information about using Outlook with SPRYNET, please see
the following articles in the Microsoft Knowledge Base:
197228 OL2000: (CW) Connect Error Using SPRYNET Internet Mail
197227 OL2000: (IMO) Connect Error Using SPRYNET
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GTE Configurations
For additional information about using Outlook with GTE, please see
the following articles in the Microsoft Knowledge Base:
197662 OL2000: Connection Error Using GTE Internet Mail
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CompuServe Configurations
For additional information about using Outlook with CompuServe, please see
the following articles in the Microsoft Knowledge Base:
195789 OL2000: (CW) Configuring CompuServe with Internet E-mail
197095 OL2000: (IMO) Configuring CompuServe with Internet E-mail
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