"The Server Is Not Operational" Error Message in Active Directory Tools (223321)



The information in this article applies to:

  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional
  • Microsoft Windows 2000 Datacenter Server

This article was previously published under Q223321

SYMPTOMS

When you are using the Active Directory administration tools, you may receive the following error message:
The server is not operational
This message may be displayed when you open a Microsoft Management Console (MMC) snap-in, or while you are using a snap-in after a domain controller has been located.

CAUSE

This error message may be caused by any of the following situations:
  • The network configuration of the client is incorrect. This includes the absence of addresses or incorrect addresses for DNS servers to locate and resolve domain controllers.
  • The configuration of the Winsock Proxy client is incorrect, preventing the correct resolution of available domain controllers and their addresses.
  • Network connectivity between the client and the domain controllers discovered by querying DNS is not available.
  • Communication over the network to the domain controller is functioning properly, but an invalid response was returned to the client.
  • The domain controller used as the data source while the MMC snap-in is open has become unavailable.

STATUS

This behavior is by design.

Modification Type:MajorLast Reviewed:11/21/2003
Keywords:kbenv kberrmsg kbnetwork kbprb KB223321