SMS: Remote Control Agent Not Found (223044)
The information in this article applies to:
- Microsoft Systems Management Server 2.0
This article was previously published under Q223044 SYMPTOMS
When using the Remote.exe file to remote control a client using a RAS link, the attempt to connect to the client fails and gives the following error message:
Remote Control Agent Not found.
Furthermore, upon using Network Monitor to capture the network data sent to the client through the RAS link, no TCP data is visible. Some User Datagram Protocol (UDP) frames are sent but they fail with the following Internet Control Message Protocol (ICMP) error:
Destination unreachable
WORKAROUNDTo resolve this problem, obtain the latest service pack for Systems Management Server 2.0. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
236325 How to Obtain the Latest Systems Management Server 2.0 Service Pack
STATUSMicrosoft has confirmed that this is a problem in Systems Management Server 2.0. This problem was first corrected in Systems Management Server 2.0 Service Pack Service Pack 1.
| Modification Type: | Major | Last Reviewed: | 4/7/2006 |
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| Keywords: | kbQFE KBHotfixServer kbBug kbfix kbHelpDesk KB223044 |
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