OL2000: (CW) Outlook Appears to Hang While Updating Calendar (222358)



The information in this article applies to:

  • Microsoft Outlook 2000

This article was previously published under Q222358
NOTE: The procedures in this article only apply if you have installed Outlook with the Corporate or Workgroup option. With this option, you can use Messaging Application Programming Interface (MAPI) services. To determine your installation type, click About Microsoft Outlook on the Help menu. If you have the Corporate or Workgroup installation, you see "Corporate or Workgroup".

SYMPTOMS

If you use a Remote Access Service (RAS) to log onto a Microsoft Exchange Server computer, and an associate has sent you a meeting request with a large file attached, Outlook appears to stop responding until the file is downloaded.

CAUSE

When the appointment is received, the calendar update process pauses while the file is being downloaded.

RESOLUTION

Request that your associates send files as attachments to mail messages, rather than as attachments to appointments.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Modification Type:MajorLast Reviewed:9/29/2003
Keywords:kbbug kbnofix KB222358