XCLN: Unable to Switch to Microsoft Schedule+ as Your Primary Calendar (222144)


The information in this article applies to:

  • Microsoft Outlook 98, when used with:
    • the operating system: Microsoft Windows 95
    • the operating system: Microsoft Windows 98
This article was previously published under Q222144

SYMPTOMS

You may experience one or more of the following errors when you use Outlook 98 in conjunction with Schedule+ calendaring:
  • When starting Outlook 98 for the first time you may receive the following message:
    Microsoft Outlook is configured to use Microsoft Schedule Plus as your primary calendar. Outlook will now update your profile.
    If you click OK, you receive an error message similar to the following:
    Unable to switch to Microsoft Schedule Plus as your primary calendar. The object could not be found.
    If you click OK, Outlook 98 starts.
  • When you attempting to change to use Schedule+ as your primary calendar by clicking on the Toolsmenu, clicking Options, and then clicking Use Microsoft Schedule+ as my primary calendar under Calendar Options, you may receive an error message similar to the following:
    Unable to change your primary calendar. Unable to switch to the Outlook calendar. The object could not be found.

CAUSE

Schedule+ files are installed properly but Schedule+ has never been used on this computer.

RESOLUTION

You must start and use Schedule+ at least one time on this computer, and configure Schedule+ to use a new schedule file or an existing schedule file that may have been copied on to this new computer.
Modification Type:MinorLast Reviewed:11/3/2004
Keywords:kbprb KB222144
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