Homepub Err Msg: Something Is Missing... Internet Explorer 4.01 (221995)
The information in this article applies to:
- Microsoft Graphics Studio Greetings 99
- Microsoft Graphics Studio Home Publishing 99
This article was previously published under Q221995 SYMPTOMS
When you attempt to start one of the programs listed at the beginning of
this article, you may receive the following error message:
Something is missing.
To locate the missing piece, close all open programs, restart your
computer, and then run Setup again.
When you click More Info, you receive the following error message:
Your Microsoft Home Publishing is not properly set up. The following
components are either missing or need a newer version installed.
Internet Explorer 4.01
NOTE: Internet Explorer 4.01 may be installed on your computer
and functioning properly. Reinstalling Internet Explorer does not resolve
this issue.
CAUSE
This behavior can occur if one or more of the files installed by Internet
Explorer 4.01 Service Pack 1 (SP1) is missing or damaged.
NOTE: In Greetings 99 and Home Publishing 99, both e-mail projects
and online Help use files installed by Internet Explorer 4.01 SP1.
RESOLUTION
To resolve this issue, use the appropriate method for your operating
system.
Microsoft Windows 95- Quit all programs running on your computer.
- Click Start, point to Settings, and then
click Control Panel.
- Double-click Add/Remove Programs.
- On the Install/Uninstall tab, click Microsoft
Greetings or Microsoft Home Publishing, and then
click Add/Remove.
- Click Remove All. When you are prompted to restart your
computer, do so.
- Click Start, point to Settings, and then
click Control Panel.
- Double-click Add/Remove Programs.
- On the Install/Uninstall tab, click Microsoft Internet
Explorer 4.0, and then click Add/Remove.
- Follow the instructions on the screen to remove Internet
Explorer 4.0. When you are prompted to restart your computer,
do so.
- Reinstall Greetings 99 or Home Publishing 99. When
you are prompted to install Internet Explorer 4.01 SP1,
click OK.
Microsoft Windows 98
Internet Explorer 4.01 SP1 is an integrated part of Windows 98
and cannot be run separately. To resolve this issue, use one of
the following methods.
- Run the System File Checker utility to verify the integrity of your
operating system files.
- Reinstall Windows 98 to replace any missing or damaged files.
MORE INFORMATION
For more information about the System File Checker utility, click
Start, click Help, click the Index tab, type
System File Checker, and then click Display.
| Modification Type: | Major | Last Reviewed: | 10/3/2003 |
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| Keywords: | kberrmsg kbinterop kbprb KB221995 |
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