XFOR: Notes Connector Is Unable to Handle Meeting Request from Schedule+ 1.0 (221840)



The information in this article applies to:

  • Microsoft Exchange Server 5.5

This article was previously published under Q221840

SYMPTOMS

Users of Schedule+ 1.0 are unable to send meeting requests to a Lotus Notes user over the Exchange Notes Connector. The following error message may be found in the Exchange Notes Connector Administrator's log viewer:
1999/02/03 17:26:49- LME-NOTES-MEXNTS(01cf) 1 08217:Message is looping, returning non-delivery report to sender. Message ID: c=US;a=
The message is moved to the Bad Mail folder and stays there.

CAUSE

The Schedule+ 1.0 meeting requests do not have a Global Unique ID (GUID) associated with them and, therefore, the Exchange Notes Connector does not know how to handle them.

RESOLUTION

To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack

The English version of this fix should have the following file attributes or later:

Component: Exchange Notes Connector

File nameVersion
Lsmexhc.dll5.5.2572.0

STATUS

Microsoft has confirmed that this is a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 3.

MORE INFORMATION

The exchange of meeting requests from Schedule+ 1.0 to Lotus Notes through the Exchange Notes Connector is not a supported feature of the product. However, these Schedule+ 1.0 meeting requests are converted to a text note and passed on to the designated Notes recipient, but the meeting information does not remain intact.

Modification Type:MinorLast Reviewed:4/28/2005
Keywords:EXC55SP3Fix kbbug kbfix kbQFE KB221840