Language box on custom toolbar causes an illegal operation in a Word 2000 document that is opened in Word 97 (220391)


The information in this article applies to:

  • Microsoft Word 2000
  • Microsoft Word 97 for Windows
This article was previously published under Q220391

SYMPTOMS

In Microsoft Word 97 for Windows, after you open a Word 2000 document containing a custom toolbar with the Language box, when you click to drop down the Language box, the following error message may appear:
This program has performed an illegal operation and will be shut down.

If the problem persists, contact the program vendor.
When you click Details, the following error message appears:
WINWORD caused an invalid page fault in module WINWORD.EXE at 015f:3038f28a
NOTE: This error message seems to only occur when no other documents are open in Word. If another document is open, an error message may not appear, but when you click to drop down the Language box, incorrect entries may be displayed instead of different language selections.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Modification Type:MajorLast Reviewed:12/3/2004
Keywords:kbbug kbpending KB220391
©2004 Microsoft Corporation. All rights reserved.