Problems Using Internet Explorer with Incorrect Hosts File (219843)
The information in this article applies to:
- Microsoft Internet Explorer 5.0 for Windows 98
- Microsoft Internet Explorer 5.0 for Windows 95
- Microsoft Internet Explorer 4.01 for Windows 95 SP 1
- Microsoft Internet Explorer 4.0 for Windows 95
- Microsoft Internet Explorer 3.02 for Windows 95
- Microsoft Internet Explorer 3.01 for Windows 95
- Microsoft Internet Explorer 3.0 for Windows 95
- Microsoft Internet Explorer 2.0 for Windows 95
This article was previously published under Q219843 SYMPTOMS
When you try to connect to a Web site using Internet Explorer, you may
experience one or more of the following symptoms:
- You may receive one or more of the following error messages:
Internet Explorer cannot open the Internet site Web address. A connection with the server could not be established. Internet Explorer cannot open the internet site URL: Web site the connection to the server was reset.
- Internet Explorer may display a different Web site than the one you specify in the Address box.
CAUSE
This behavior can occur if a Hosts file with incorrect entries exists in the Windows folder.
RESOLUTION
To work around this behavior, use the appropriate method:
Method 1NOTE: Do not perform the following steps unless you determine that your computer does not need a Hosts file. To determine if you need a Hosts file, contact your network administrator.
If your computer is not connected to a network, or does not require a Hosts file for Domain Name System (DNS) resolution, rename the Hosts file to "Backup of Hosts file". To rename a file, right-click the file, type the new name, and then press ENTER.
NOTE: Do not perform the following steps without contacting your network administrator.
Method 2
If your computer is connected to a network that requires a Hosts file, edit the Hosts file and disable all lines that refer to the Web site Internet Protocol (IP) addresses you are unable to view. To do so, place a number sign (#) at the beginning of each line that contains the IP address of the Web site you are unable to view.
Modification Type: | Major | Last Reviewed: | 12/8/2003 |
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Keywords: | kberrmsg kbnetwork kbprb kbui KB219843 |
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