Unexpected Print Results When Printer Is Turned On After Startup (219320)
The information in this article applies to:
- Microsoft Windows NT Server 4.0
- Microsoft Windows NT Workstation 4.0
- Microsoft Windows NT Server, Enterprise Edition 4.0
- Microsoft BackOffice Small Business Server 4.0
- Microsoft BackOffice Small Business Server 4.0a
- Microsoft BackOffice Small Business Server 4.5
This article was previously published under Q219320 SYMPTOMS
Print jobs are not printed completely if the printer is not turned on and in an online status before Windows NT starts. An error message is displayed indicating the printer is not available.
CAUSE
The parallel port driver sends data to the LPT port without first checking the status of the printer. If the printer is powered off, the sent data is lost. When the printer is subsequently turned on, the parallel port driver sends the rest of the data (because the driver assumes the initial portion was received successfully). The result is incorrect output or the inability to print.
RESOLUTIONTo resolve this problem, obtain the latest service pack for Windows NT 4.0. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
152734 How to Obtain the Latest Windows NT 4.0 Service Pack
STATUSMicrosoft has confirmed that this is a problem in Windows NT 4.0. This problem was first corrected in Windows NT version 4.0 Service Pack 5.
| Modification Type: | Minor | Last Reviewed: | 6/5/2006 |
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| Keywords: | kbHotfixServer kbQFE kbbug kbfix KB219320 |
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