Unable to Include File Error on FrontPage 2000 Web Server (219089)

SYMPTOMS

When you open a page that contains an include page in FrontPage 97 from a web server with FrontPage 2000 Server Extensions, you may receive the following error message:

Error: Unable to include file: folder name/included page

Where folder name is the name of the folder that contains the page, and included page is the name of the page you are trying to include.

CAUSE

The file contains a folder that does not allow files to be browsed. Although you can open the page in that folder, the web server does not allow files to be browsed.

When you open the page in FrontPage 97, FrontPage 97 attempts to browse to the included page on the server. Because browse access is disabled for the folder, you will receive the error message described in the "Symptoms" section of this article.

RESOLUTION

If you need to use the FrontPage 97 client software to change an included file and you are using a web server with FrontPage 2000 server extensions, you need to enable browse access to the folder that contains the included page or move the file to a location that can be browsed.

If you have access to a computer with FrontPage 98 or FrontPage 2000 client software, follow these steps:

Open the web, right-click the folder, and click Properties.
Click to select the Allow Files to be Browsed check box.

If you do not have access to a computer with FrontPage 98 or FrontPage 2000 client software, move the file to a folder that has browse access enable, or contact and ask your Internet Service Provider (ISP) to modify the permissions of the folder.