XCLN: Attachment is Empty if Pasted Twice to Desktop (218987)
The information in this article applies to:
- Microsoft Outlook 97 8.0
- Microsoft Outlook 97 8.01
- Microsoft Outlook 97 8.02
- Microsoft Outlook 97 8.03
- Microsoft Outlook 98
- Microsoft Exchange Server 5.5
This article was previously published under Q218987 SYMPTOMS
When you open a mail message from within Outlook with an attachment and paste the attachment to your desktop, you may lose data. This will happen if you copy the attachment and paste the attachment two times. The second attachment will be empty. The data is missing from the second attachment, or if the second attachment overwrites the first attachment, it will be empty.
WORKAROUND
After copying and pasting the attachment the first time, recopy the attachment, and paste again. The contents of the attachment will still be there.
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. MORE INFORMATION
| Modification Type: | Minor | Last Reviewed: | 11/3/2004 |
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| Keywords: | kbbug kbpending KB218987 |
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