Unable to Play a DVD Using MediaMatics' DVD Express Program (218738)
The information in this article applies to:
- Microsoft Internet Explorer 4.01 for Windows 98 SP 2
This article was previously published under Q218738 SYMPTOMS
When you try to play a DVD from Live-Entertainment using MediaMatics' DVD
Express program, DVD Express may display a black screen.
CAUSE
This problem can occur because of a problem with the Qdvd.dll file in Microsoft Windows 98.
RESOLUTION
To resolve this problem, install Microsoft Windows Media Player version 6.1 or later, or upgrade to Internet Explorer version 5 or later. To obtain and install either of these programs, please view the following Microsoft Web site, and then follow the instructions on the screen: STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. MORE INFORMATIONThe third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
| Modification Type: | Major | Last Reviewed: | 10/2/2003 |
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| Keywords: | kb3rdparty kbprb kbui KB218738 |
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