Routing Incoming Faxes to a User's Exchange Mailbox in SBS (216894)


The information in this article applies to:

  • Microsoft BackOffice Small Business Server 4.0
  • Microsoft BackOffice Small Business Server 4.0a
  • Microsoft BackOffice Small Business Server 4.5
This article was previously published under Q216894

SUMMARY

The fax service is started with the administrator account as its service account. By default, the only profiles to which can be used to route incoming faxes are those to which the administrator account has permission.

This article describes the steps required to select a mailbox other than the administrator mailbox to receive the faxes.

MORE INFORMATION

To route incoming faxes to another user's mailbox, follow these steps:
  1. Grant the administrator account user level permission to the user's Exchange mailbox.
  2. Create a new Exchange profile for the administrator account on the Small Business Server computer that points to the user's mailbox.
  3. On the Receive tab of the Fax Server tool in Control Panel, place a check in the Send to local inbox check box. In the drop-down menu, select the newly created profile.
For additional information, see the following article or articles in the Microsoft Knowledge Base:

153404 XCLN: How to Allow Others User Access to Your Inbox

184809 Limited Choices on the Routing Tab in Fax Server Properties

225101 Reinstalling SBS 4.5 Console Deletes All MAPI Profiles on Server

Modification Type:MajorLast Reviewed:11/19/2003
Keywords:kbinfo kbnetwork KB216894
©2003 Microsoft Corporation. All rights reserved.