Unable to Open Web with Only Registered Users Have Browse Access (216057)



The information in this article applies to:

  • FrontPage 2000 Server Extensions from Microsoft

This article was previously published under Q216057

SYMPTOMS

If a full uninstall is performed on a Web that is restricted to Only Registered Users Have Browse Access in FrontPage, you cannot open the Web site in the browser. Instead, you are repeatedly prompted for a logon name and password, but are never authenticated.

CAUSE

When the full uninstall is performed using the following command, the .htaccess files are left behind:

Fpsrvadm.exe -o fulluninstall

The .htaccess files point to Service.pwd and Service.grp in the _vti_pvt directory.

In this case, the _vti_pvt directory is removed by the uninstall of the Server Extensions, so there is no user database from which the .htaccess can verify accounts.

RESOLUTION

To resolve this problem, remove the remaining .htaccess files and configure your own security. Typically, a full uninstall is performed when the Server Extensions are no longer needed and the Web will no longer be a FrontPage Web.

You can avoid this issue by doing a normal uninstall, rather than a full uninstall. If you run the command line utility Fpsrvadm.exe and select option 3 (uninstall), you can uninstall the extensions, leaving behind the user database in _vti_pvt. This retains your ability to authenticate users.

STATUS

Microsoft has confirmed that this is a problem in the FrontPage 2000 Server Extensions.

Modification Type:MajorLast Reviewed:4/16/2002
Keywords:kbbug KB216057