XADM: Send Options in PAB Entry is Ignored (215851)
The information in this article applies to:
- Microsoft Exchange Server 5.5
This article was previously published under Q215851 SYMPTOMS
You have a custom recipient for the Microsoft Internet Mail Connector with the Allow Rich Text in Messages Option selected and on the client side, a Personal Address Book entry with identical information, but with the Allow Rich Text in the messages check box cleared.
When you compose a message to that recipient and you explicitly choose the Personal Address Book entry that has the Allow rich text in the messages check box cleared, the mail message arrives with rich text overriding the Personal Address Book options.
CAUSE
Microsoft Outlook requires Messaging Application Program Interface (MAPI) to resolve the name against the Global Address Book even though the Personal Address Book has higher priority. This causes the server-side options to take precedence over client-side options.
RESOLUTIONTo resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack
The English version of this fix should have the following file attributes or later:
Component: MAPI
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| Emsabp32.dll | 5.5.2543.0 | | Mapi32.dll | 5.5.2543.0 |
STATUSMicrosoft has confirmed that this is a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 3.
| Modification Type: | Major | Last Reviewed: | 4/7/2006 |
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| Keywords: | kbQFE KBHotfixServer EXC55SP3Fix kbbug kbfix KB215851 |
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