XFOR: MS Mail Connector Is Throwing Away Read Receipts from Mac Client (214565)

The information in this article applies to:

Microsoft Exchange Server 5.5

This article was previously published under Q214565

SYMPTOMS

The MS Mail Connector in Exchange Server 5.5 will throw away Read Receipts (RR) that were generated by the Macintosh Client for PC Networks. The following message could appear in the Windows NT Event Viewer under the MSExchangeMSMI source:

EventID 2539

CAUSE

The MS Mail Connector was incorrectly parsing the date from the message generated by the Macintosh Client for PC Networks. Therefore, the message could not continue to be processed.

RESOLUTION

To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack

The English version of this fix should have the following file attributes or later:

Component: Microsoft Mail Connector

File name	Version
Mt.exe	5.5.2534.0
Mtmsg.dll	5.5.2534.0

STATUS

Microsoft has confirmed that this is a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 3.

Modification Type:	Minor	Last Reviewed:	9/23/2005
Keywords:	kbHotfixServer kbQFE EXC55SP3Fix kbbug kbfix kbQFE KB214565