Access Violation in Spoolss.exe on Windows NT Terminal Server (214441)
The information in this article applies to:
- Microsoft Windows NT Server 4.0 Terminal Server Edition
This article was previously published under Q214441 SYMPTOMS
When a non-administrative user with the appropriate permissions attempts to change printer properties on Windows NT Server version 4.0, Terminal Server Edition, he or she receives an access violation in the spooler (Spoolss.exe).
CAUSE
For this problem to occur, the user attempting to change the printer settings must have been granted full control to the printer, but must not be an administrator. This problem is caused when a call is made to the SetPrinter() API by any application, the printer properties dialog box is simply one example of this problem.
The access violation is caused because a data structure being used by the printer API is cleared when it should not be, so subsequent usage of that data structure causes an access violation.
RESOLUTIONTo resolve this problem, obtain the latest service pack for Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
152734 How to Obtain the Latest Windows NT 4.0 Service Pack
STATUSMicrosoft has confirmed that this is a problem in Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT Server 4.0, Terminal Server Edition Service Pack 4.
Modification Type: | Minor | Last Reviewed: | 9/23/2005 |
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Keywords: | kbHotfixServer kbQFE kbbug kbfix kbQFE KB214441 |
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