XL2000: Error Message When You Create a Worksheet with New Office Document Option (213890)


The information in this article applies to:

  • Microsoft Excel 2000
This article was previously published under Q213890

SYMPTOMS

When you click New Office Document on the Office Shortcut Bar to create a new Microsoft Excel 2000 workbook, you may receive the following error message:
The program associated with the selected template cannot be started, or the program cannot use the selected template.

CAUSE

This behavior can occur if the Ignore other applications check box on the General tab of the Options dialog box is selected.

RESOLUTION

To resolve this issue, follow these steps:
  1. Start Microsoft Excel.
  2. On the Tools menu, click Options.
  3. On the General tab, click to clear the Ignore other applications check box, and then click OK.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MajorLast Reviewed:11/5/2003
Keywords:kbbug kbpending KB213890
©2003 Microsoft Corporation. All rights reserved.