WD2000: Envelope Is Printed Upside Down on Hewlett-Packard 5si/5si MX PS (211971)
The information in this article applies to:
This article was previously published under Q211971 SYMPTOMS
When you print an envelope to a Hewlett-Packard (HP) LaserJet 5si/5si MX PS printer, the delivery and return addresses are printed upside down.
This problem occurs regardless of whether the Clockwise rotation check box is selected on the Printing Options tab. (To locate this option, click Envelopes and Labels on the Tools menu. On the Envelopes tab, click Options, and then click Printing Options.)
WORKAROUND
To work around this problem, feed the envelope as shown on the printer. Do
not feed the envelope based on what you see in the preset.
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
| Modification Type: | Major | Last Reviewed: | 9/7/2001 |
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| Keywords: | kbbug kbenvelope kbprint KB211971 |
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