WD2000: Page Setup Command Not Available on File Menu (211714)


The information in this article applies to:

  • Microsoft Word 2000
This article was previously published under Q211714

SYMPTOMS

The Page Setup command (on the File menu) is not available.

CAUSE

The Page Setup command is not available when any of the following conditions is true:
  • A printer driver is not selected in Windows Control Panel.
  • The installed printer driver is damaged or corrupted.
  • The insertion point is inside a frame. Frames cannot span multiple pages.
  • The document is protected for forms. With the exception of completing an online form, you cannot make changes to the document.
  • The insertion point is inside a text box or callout. The text box and callout are objects that do not have page properties.
  • A WordArt object is selected. A WordArt object does not have page properties.

RESOLUTION

To resolve this problem, use the appropriate method for your situation.
  • Select a printer driver.
  • Remove and reinstall the printer driver.
  • Move the insertion point outside of the frame.
  • Unprotect the document.
  • Move the insertion point outside of the textbox or callout.
  • Click away from the WordArt object.
Modification Type:MajorLast Reviewed:12/6/2000
Keywords:kbprb KB211714
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