WD2000: Word Count Values Are Zero (211387)



The information in this article applies to:

  • Microsoft Word 2000

This article was previously published under Q211387

SYMPTOMS

When you click Word Count on the Tools menu, all values in the Word Count dialog box except Pages and Lines may be zero, regardless of the contents of the document.

CAUSE

This behavior is by design when you only have an object (such as a picture) selected.

RESOLUTION

Cancel the selection of any object before you click Word Count on the Tools menu. To do this, click anywhere in the text of the document.

MORE INFORMATION

The Word Count feature returns the number of words and characters in the current selection. If nothing is selected, values are returned for the entire document. However, if a non-text object like a picture is selected, the Word Count returns zero.

Modification Type:MajorLast Reviewed:12/6/2000
Keywords:kbprb kbproof KB211387