Problems with SoundBlaster Live and Windows 2000 (211241)


The information in this article applies to:

  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Professional
This article was previously published under Q211241

SYMPTOMS

When you restart your computer after loading and selecting the "8MB midi bank" in the AudioHQ SoundFont program included with the Creative Labs SoundBlaster Live sound card, you may receive the following error message on a blue screen:
STOP 0x00000050 (0xA4245000, 0x00000000, 0x00000000, 0x00000000)
Note that the first parameter may vary.

CAUSE

This issue can occur because some of the programs included with the Creative Labs SoundBlaster Live sound card are not totally compatible with Windows 2000.

RESOLUTION

To resolve this issue, contact Creative Labs to inquire about the availability of a fix for this issue.

To work around this issue, uninstall the Creative Labs SoundBlaster Live sound card.

MORE INFORMATION

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Modification Type:MajorLast Reviewed:2/23/2004
Keywords:kb3rdparty kbHardware kbprb kbui KB211241
©2004 Microsoft Corporation. All rights reserved.