OLEXP: Add to Address Book Command May Be Missing in Outlook Express (211103)



The information in this article applies to:

  • Microsoft Outlook Express 5.0 for Windows NT 4.0
  • Microsoft Outlook Express 4.01 for Windows NT 4.0 SP 1
  • Microsoft Outlook Express 4.0 for Windows NT 4.0
  • Microsoft Outlook Express 5.0 for Windows 98
  • Microsoft Outlook Express 4.01 for Windows 98 SP 1
  • Microsoft Outlook Express 4.01 for Windows 98 SP 2
  • Microsoft Outlook Express 5.0 for Windows 95
  • Microsoft Outlook Express 4.01 for Windows 95 SP 1
  • Microsoft Outlook Express 4.0 for Windows 95

This article was previously published under Q211103
For information about the differences between Microsoft Outlook Express and Microsoft Outlook e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:

257824 OL2000: Differences Between Outlook and Outlook Express

SYMPTOMS

When you right-click an e-mail address in a new message in Outlook Express, the Add to Address Book command may be missing.

CAUSE

This issue can occur if the e-mail address in the new message has not been resolved.

RESOLUTION

To resolve this issue, resolve the e-mail address before you try to add it to your address book. To do so, click Check names on the Tools menu.

Modification Type:MajorLast Reviewed:12/5/2003
Keywords:kbprb KB211103