WD2000: QNC Task in MS-DOS Causes Word to Stop Responding When Opening E-Mail Attachment (204821)
The information in this article applies to:
This article was previously published under Q204821 SYMPTOMS
When you attempt to open a Microsoft Word 2000 e-mail attachment, Word starts and then a blank MS-DOS window with a QNC task appears, and Word stops responding (hangs).
CAUSE
This behavior can occur if Quincy (QNC.exe) is set as the default Lotus Notes debugger in Microsoft Windows 95 or Microsoft Windows NT.
WORKAROUND
To work around this issue, remove Quincy as the default Lotus Notes debugger.
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. MORE INFORMATIONThe third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
REFERENCES
For additional technical information, go to the following Web site:
Search for the following or related articles in the Technical Resources Lotus Notes/Domino library:
- How to Set or Remove QNC as the Default Notes Debugger in NT or Windows 95 (Technote #138694)
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| Modification Type: | Major | Last Reviewed: | 11/20/2002 |
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| Keywords: | kbbug KB204821 |
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