OL2000: Migrating from Netscape Mail to Outlook (203960)


The information in this article applies to:

  • Microsoft Outlook 2000
This article was previously published under Q203960

SUMMARY

Outlook provides an integrated tool for migrating mail messages and addresses from Netscape Mail, a component of Netscape Navigator 3.x, and Netscape Messenger, a component of Netscape Communicator 4.x.

MORE INFORMATION

Converting During Setup

Outlook performs a silent conversion of mail items throughout the Setup procedure. If Setup detects that Netscape Mail or Netscape Messenger is installed on the computer, Setup lists the Netscape programs that are installed and offers to convert the mail and addresses. If you click Yes, the conversion completes without further intervention. Converted mail is imported into the Folder List. Addresses are imported in the Windows Address Book.

Converting After Running Setup

If you choose not to convert Netscape mail items during Setup, you can use the Outlook Import And Export Wizard to perform this operation at any time after you install Outlook. The Netscape program must still be installed on the computer. To import Netscape Mail or Netscape Messenger items, follow these steps.
  1. Start Outlook if it is not currently running.
  2. On the File menu, click Import And Export.
  3. In the "Choose an action to perform" list, click Import Internet Mail and Addresses. Click Next.
  4. In the "Select the Internet Mail application to import from" list, click the Netscape product you want to import (Netscape Mail or Netscape Messenger). Click Next.

    NOTE: Netscape rules are not converted. Additionally, if you receive a message stating that a registry entry cannot be found, you may have clicked the incorrect Netscape product.
  5. Under "Select the destination for imported addresses," click either Outlook Contacts or Personal Address Book.

    NOTE: In the Internet Mail Only installation of Outlook, Contacts is the only choice, because this option does not use the Personal Address Book.
Outlook now converts the Netscape mail items. The import process preserves the folder structures defined in Netscape.

NOTE: In each of the above scenarios the conversion only occurs if the Netscape product is installed on the computer. This applies to conversions done during Active Setup and during the Import and Export process.

REFERENCES

Netscape Navigator, Netscape Mail, and Netscape Communicator are manufactured by Netscape Communications Corporation, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

For additional information about how to import mail and addresses from Netscape Messenger 4.5 and later, click the article number below to view the article in the Microsoft Knowledge Base:

242008 OL2000: How to Import Mail and Addresses from Netscape Messenger 4.5 and Later

Modification Type:MajorLast Reviewed:10/8/2003
Keywords:kbConfig kbExport kbhowto kbImport kbmigrate kbsetup KB203960
©2003 Microsoft Corporation. All rights reserved.