RRAS Services Do Not Start Correctly with Kixtart (201003)


The information in this article applies to:

  • Microsoft Windows NT Server 4.0
  • Microsoft Windows NT Server 4.0 SP3
  • Microsoft Routing and Remote Access Service Update for Windows NT Server 4.0
This article was previously published under Q201003

SYMPTOMS

When you restart a computer running Microsoft Windows NT Server 4.0 Service Pack 3 with Routing and Remote Access Service (RRAS), RRAS does not automatically start. Error messages 711 and 20054 are displayed in the event log, and you may see a screen that pertains to the Rasman.dll service.

CAUSE

This behavior may occur if you run Kixtart 3.40 from a logon script.

RESOLUTION

To resolve this problem, use Kixtart 3.48 or later. You can also manually start RRAS using the Services tool in Control Panel.

STATUS

Kixtart is aware of the problem, which occurs only in version 3.40.
Modification Type:MajorLast Reviewed:8/10/2001
Keywords:kbprb KB201003
©2002 Microsoft Corporation. All rights reserved.